Shipping policy
Last Updated: February 25, 2026
At Style Zio, we are committed to delivering our curated collection to our Canadian customers with reliability and transparency. This policy outlines our shipping procedures to ensure you know exactly what to expect when you shop at www.stylezio.com.
1. Delivery at a Glance (Canada)
To ensure full transparency, here are our standard delivery timelines and costs for all orders within Canada:
| Feature | Details |
| Shipping Cost | FREE on all Canadian orders |
| Order Cut-off Time | 5:00 PM (EST - Eastern Standard Time) |
| Handling Time | 1 – 3 Business Days (Mon-Fri) |
| Transit Time | 5 – 8 Business Days (Mon-Fri) |
| Total Delivery Time | 6 – 11 Business Days |
| Currency | All transactions are processed in CAD |
2. Shipping Locations
We currently exclusively serve and ship to addresses within Canada. Whether you are in Toronto, Vancouver, or the Atlantic provinces, we bring our collection directly to your door.
3. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor your package's journey in real-time. Please allow up to 24 hours for the tracking information to update.
4. Transparent Pricing & Taxes
We believe in a "No Hidden Fees" experience:
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GST/HST/PST: Applicable provincial sales taxes will be calculated and displayed clearly at checkout based on your shipping address.
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Import Duties: As we ship our curated items internationally, we aim to streamline the process. For most orders, the price at checkout is final. However, should any local customs brokerage fees apply, they are the responsibility of the customer.
5. Delivery Issues
Your satisfaction is our priority. If your order is delayed, lost, or arrives damaged, please contact us immediately:
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Email: info@stylezio.com
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Reporting Window: Please report any delivery issues or damaged items within 7 days of the estimated delivery date.
6. Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. Style Zio is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us at info@stylezio.com within 12 hours of placing your order.
Contact Information
Style Zio
Address: 122 Pen Park Road, Bristol, AVON BS10 6BP, United Kingdom
Email: info@stylezio.com